Question 1

Do I need to verify my identity in order to redeem prizes?

Accepted Answer

Due to the nature of our games, we experience many cases of fraud and need to protect you, our company, our sponsors, and partners by ensuring that our winners are authentic. This is why ID verification is required.

If you would like to fast-track your identity verification, please use the following link.

https://airtable.com/shrjINwaEZjGQ2b2l

Question 2

Why is phone verification necessary?

Accepted Answer

We wish we didn't have to but we need you to verify your phone number to access certain app experiences due to high fraud rates in our space.

Our survey partners require us to have checks like this in place to ensure a great experience for their brands who pay for surveys and so that our ecosystem continues to thrive.

The good news is: you should only have to do this once!

Question 3

How are Cash App redemptions processed?

Accepted Answer

If you redeemed for a Cash App payout, we will only send the payment to the registered phone # with Cash App so be sure to check that they match!

Question 4

How does Winzos! work?

Accepted Answer

Watch this video for a quick overview on how it works!

${youtube}How Winzos! Works

Here's the scoop:

First, sign up for free!

Then, start answering trivia questions to earn tickets/entries towards active contests. When you earn tickets, they are applied to all running contests - ain't that cool? You only get tickets for correct answers of course. If you answer a question wrong, you'll lose 1 ticket per live contest. You'll see the number of entries in the corner of the app increase as you answer questions.

Every hour, we hold a giveaway based on the number of tickets across all players for that hour and pick a winner. It's random but the more tickets you have, the higher chances you have to win the hour contest. Since we have other live contests at any given time, you may win these as well.

Contests usually feature Z-Bucks - the Winzos! currency. Get enough Z-Bucks to redeem for prizes in the prize shop!

Some contests also feature other prizes such as cash, bitcoin, gift cards and even physical prizes and since your tickets are applied to all running contests, you have more than one way to win!

Question 5

I just won a crypto reward (Bitcoin, Ethereum, Dogecoin, etc).  How do I redeem?

Accepted Answer

Congratulations! Now that you've won some cryptocurrency (also known as "crypto") in Winzos!, getting it is easy. Here's what you'll need to do:

Sign up for an account with Kraken (which is where you'll store your cryptocurrency in a wallet). You'll only need to do this once. Remember to ensure that you've verified your account since you'll only be able to receive your crypto if you do. Here's how to do this.
We'll contact you about your prize based on our redemption processing schedule and ask you to provide your wallet address. You will need to generate this for the cryptocurrency you've won. Learn more about how to do this here.
Once you've provided your wallet address, sit tight while we send you your cryptocurrency.

If you have a verified account with Coinbase, we can send you your cryptocurrency here as well. Be sure to provide to use your cryptocurrency deposit address when we request it from you. Here's how to find this on Coinbase.

Question 6

When do you fulfill redemptions?

Accepted Answer

Redeemed and won prizes are typically processed on Tuesdays and Fridays each week.

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